How can we assist you today?
Please choose the option that best fits your inquiry.
Return
The product doesn’t suit me, or I want to return it within 60 days without giving a reason.
RETURN ITEMClaim
The product is non-functional or damaged, and I want to request a repair or a refund.
CLAIM PRODUCTIntercambio instantáneo
If you receive a faulty piece, we will exchange it for a brand new one immediately for free.
REQUEST EXCHANGEWe are here for you
SHIPPING
Please send your request to the address below:
Studio Simona, Zimná 876/1
082 52 Dulová Ves, Slovakia
How to Proceed?
Step 1
Fill out the online form and wait for our email confirmation.
Step 2
Pack the item securely and include the invoice copy.
Step 3
Send the package to our address.